Terms of Service

Effective: April 15, 2026 (Revised)

Article 1 (Purpose)

These Terms govern the conditions and procedures for using the nanokit service ("Service") provided by Posiki ("Company").

Article 2 (Definitions)

  1. "Service" means the app management, contact form management, and CLI tool services provided by the Company.
  2. "Member" means a person who has entered into a service agreement under these Terms and uses the Service provided by the Company.
  3. "CLI" means a tool that uses the Service's functions through a Command Line Interface.

Article 3 (Posting and Revision of Terms)

  1. The Company shall post the contents of these Terms on the Service screen.
  2. The Company may revise these Terms to the extent not violating applicable laws.
  3. Revised Terms shall be announced at least 7 days before the effective date. Changes unfavorable to Members shall be announced at least 30 days in advance.

Article 4 (Provision of Service)

The services provided by the Company are as follows:

  • App management and feature analysis
  • Contact form creation and management
  • App registration and contact form creation via CLI tool
  • Other services developed or provided through partnerships

Article 5 (Formation of Service Agreement)

  1. The service agreement is formed when a prospective Member agrees to these Terms, signs up/logs in via email/password or Google account, and the Company approves.
  2. The Company may place new registrants in a pending approval status, and the Service may be used after administrator approval.
  3. If a user registers with the same email address through multiple methods (email/password, Google), the Company may automatically merge the accounts into one.

Article 6 (Registration and Withdrawal)

  1. Registration is done through email/password or Google OAuth login.
  2. Members may request withdrawal at any time from the settings page, and the Company will process the withdrawal immediately.
  3. Upon withdrawal, all data of the Member (apps, inquiries, settings) will be permanently deleted.

Article 7 (Member Obligations)

Members shall not engage in the following:

  • Providing false information or misappropriating others' information
  • Interfering with the normal operation of the Service
  • Using the Service in violation of laws or public morals
  • Excessive API calls through automated means

Article 8 (Changes and Suspension of Service)

  1. The Company may change the content, method, and hours of the Service.
  2. The Company may restrict or suspend all or part of the Service in the following cases:
    • Unavoidable circumstances due to maintenance of service equipment
    • Failures or changes in third-party services (Anthropic Claude API, etc.)
    • Other force majeure events

Article 9 (Usage Restriction and Termination)

  1. The Company may restrict service usage or terminate the agreement if a Member violates the obligations under Article 7.
  2. Usage restriction is implemented through account deactivation (disabled).

Article 10 (Paid Service and Payment)

  1. The Company provides a Free plan and a paid Pro plan.
    • Free: App registration, feature analysis, contact form management
    • Pro: Advanced features and extended services
  2. Fees, payment methods, and billing cycles are posted on the payment page within the Service.
  3. Payment is processed through Lemon Squeezy (Merchant of Record). Payment disputes are primarily subject to Lemon Squeezy's buyer terms.
  4. Subscriptions auto-renew monthly/annually. To cancel renewal, cancel via the Lemon Squeezy customer portal before the current cycle ends.
  5. Upon cancellation, Pro access continues until the end of the current cycle, then reverts to the Free plan.
  6. When the Pro plan expires (after cancellation cycle ends, payment failure, etc.), access to Pro-exclusive features will be restricted. Data is not deleted and will be immediately restored upon Pro plan re-subscription.

Article 11 (Refund and Withdrawal of Subscription)

  1. Refunds may be requested within 14 days of payment. However, refunds are limited in the following cases:
    • Pro-exclusive features have been used at least once (digital content delivery commenced)
    • More than 14 days have passed since the payment date
  2. Refund amount = Payment amount × (Remaining days ÷ Total billing period days)
  3. Refund requests should be sent to admin@nanokit.work (include registered email, payment date, and reason for refund).
  4. Requests are reviewed within 5 business days and, if approved, refunded through Lemon Squeezy.
  5. For Company-attributed issues (service outages), compensation (extension or prorated refund) is provided without time limitation.
  6. The Free plan has no payment and is not subject to refund.
  7. Basic features can be experienced with the Free plan before purchasing Pro.

Article 12 (Country-Specific Provisions)

Where local law provides more favorable terms to the user than these Terms, local law shall prevail.

  1. South Korea — E-Commerce Act: Withdrawal within 7 days. Restricted once digital content delivery begins.
  2. EU/France/Spain — Consumer Rights Directive (2011/83/EU): 14-day withdrawal right. Extinguished upon explicit consent and waiver before digital content delivery begins. Using Pro features = commencement of digital content delivery; usage constitutes consent to waiver of withdrawal rights for that usage.
  3. Japan — Specified Commercial Transactions Act: Statutory cooling-off does not apply to mail-order sales. Article 11 of these Terms applies.
  4. United States — No mandatory federal cooling-off period. Article 11 of these Terms applies. California: Notice provided before renewal per the Auto-Renewal Law.
  5. Russia — Consumer Protection Law: Cancellation possible before service delivery begins. Partial usage results in refund minus the used portion.
  6. China — Consumer Protection Law: Digital products are excluded from the 7-day unconditional return. Article 11 of these Terms applies.
  7. Other — Article 11 of these Terms applies, with local mandatory regulations taking precedence.

Article 13 (AI Feature Disclaimer)

Results from AI-powered features provided by this Service are for reference purposes only and accuracy is not guaranteed.

  • AI feature results should be used for reference purposes only.
  • The Company does not warrant the accuracy or completeness of AI feature results.
  • The Company is not liable for issues arising from the use of AI feature results.

Article 14 (Limitation of Liability)

  1. The Company is exempt from liability for service provision when unable to provide the Service due to natural disasters or equivalent force majeure.
  2. The Company is not liable for service disruptions caused by the Member's fault.
  3. The Company is not liable for damages exceeding the scope prescribed by applicable laws in connection with the use of the Service.

Article 15 (Damages)

If a Member suffers damages due to the Company's intentional or gross negligence, the Company shall compensate for damages within the scope prescribed by applicable laws.

Article 16 (Dispute Resolution and Jurisdiction)

  1. Lawsuits regarding disputes between the Company and Members shall be filed with the competent court under the Civil Procedure Act.
  2. Matters not specified in these Terms shall be governed by applicable laws and customary practices.

Addendum

These Terms shall be effective from April 15, 2026.